Artist Postponement
If one or more performers are unable to perform,
the event may be postponed, and a new event date will be emailed to the
ticket purchaser. If the second date is cancelled, a refund minus
processing fees will be provided to ticket purchaser.
Force Majeure
The organizer is not liable for failure to perform due to unforeseen circumstances beyond their control.
Ticket Pricing
Additional fees, such as service charges, may apply.
This Privacy Policy outlines how The Spire collects, uses, discloses,
and protects personal information in connection with the sale of tickets
for events.
1. Information We Collect:
a. Personal
Information: When you purchase tickets, we collect personal information
such as your name, email address, billing address, and payment details
b.
Communications: We may collect information from your communications
with us, including customer support inquiries and feedback.
2. How We Use Your Information:
a.
Ticket Fulfillment: We use your personal information to fulfill your
ticket purchase, including processing payments and delivering tickets.
b. Communication: We may use your contact information to send event-related communications, such as event updates or changes.
c. Customer Support: Your information may be used to provide customer support and address inquiries or concerns.
3. Information Sharing:
a.
Event Organizers: We may share necessary information with event
organizers to facilitate the event and ensure a smooth experience.
b.
Service Providers: We may engage third-party service providers to
assist with ticket processing, payment transactions, and other aspects
of our services.
4. Security:
a. Data Security: We
implement reasonable security measures to protect your personal
information from unauthorized access, disclosure, alteration, and
destruction.
5. Retention:
a. Data Retention: We retain
your personal information for as long as necessary to fulfill the
purposes outlined in this Privacy Policy, unless a longer retention
period is required or permitted by law.
6. Your Choices:
a. Opt-Out: You have the option to opt-out of receiving non-essential communications from us.
7. Changes to the Privacy Policy:
a. Updates: We may update this Privacy Policy to reflect changes in our practices. Please review the policy periodically.
8. Contact Information:
If you have questions or concerns about this Privacy Policy, please contact us at generalmanager@
10. Governing Law:
This Privacy Policy is governed by the laws of Canada.
If your event is cancelled, we will refund the amount you paid for your tickets (minus order processing, service and delivery fees) using the same payment method used for purchase. If your event is postponed, we will contact you with the new date and time. All Event personnel have the right to refuse entry to any ticket holder for any reason at their discretion. Venue and Talent are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by the seller and is not grounds for a refund.
There are no refunds.